Kay Park Memorials

1. Introduction

This Privacy Policy explains how Kay Park Memorials Ltd collects, uses, and protects any personal information that you provide when using this website.

We are committed to ensuring that your privacy is protected and that any personal information you provide will only be used in accordance with this policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

If you have any questions about this policy or how we handle your data, you can contact us using the details provided on our website.

2. Information We Collect

We may collect the following information when you contact us through our website:

Name
Email address
Telephone number (if provided)
Details included in your enquiry or message

This information is only collected when you voluntarily provide it through our contact form or other direct communications.

3. How We Use Your Information

We collect and use your information for the following purposes:

Responding to enquiries submitted through our website
Providing information about memorials and related services
Communicating with you regarding your enquiry
Improving our website and services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Contact Form Enquiries

When you submit an enquiry through our website, the information you provide is sent directly to our contact email address so that we can respond to you.

We do not store contact form submissions in the website database.

Any information you send to us will only be used for the purpose of dealing with your enquiry and providing the information or assistance you request.

5. Website Analytics

We use Plausible Analytics to understand how visitors use our website.

Plausible Analytics is a privacy-friendly analytics service that does not use cookies and does not collect personal data. It provides us with aggregated statistics such as:

page views
referral sources
device types
general geographic region

No personally identifiable information is collected, and visitors cannot be individually identified through these statistics.

Because Plausible does not use cookies or track individuals, no cookie consent banner is required for analytics on this website.

6. Cookies

This website does not use cookies for tracking or advertising purposes.

If cookies are introduced in the future, this policy will be updated accordingly.

7. Data Security

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, or unauthorised access.

Information submitted through our website is handled securely and only accessible to authorised personnel where necessary to deal with your enquiry.

8. Data Retention

We do not store contact form submissions in the website database.

However, the information you send may remain in our email system for as long as necessary to deal with your enquiry, provide any requested information or services, and comply with legal or administrative obligations.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

request access to the personal data we hold about you
request correction of inaccurate information
request deletion of your personal data
object to or restrict how your data is processed

If you wish to exercise any of these rights, please contact us using the details provided on our website.

10. Third-Party Links

Our website may contain links to external websites. Once you leave our website, we are not responsible for the protection and privacy of any information you provide on those websites.

You should review the privacy policies of those sites separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact details listed on our website.